The answers to these questions
should help you understand the exciting Mr. Food no-fuss Meals
concept. Of course, if you still have questions, please contact
us and we'll be happy to help!
Q. How
often should I plan to come to a session?
A. Join us as
often as you’d like! If you’re feeding an average family of 4, and you plan on
serving Mr. Food no-fuss Meals dishes 3 times a week, then attending The
Ultimate session once a month should work for you. And that should fit into
even the busiest person’s schedule!
Q. What
should I wear and do I need to bring anything to my session?
A. Wear
comfortable clothes and shoes. We provide the aprons, containers in various
sizes, and everything else you'll need! Of course, if you're not planning to
travel directly home from your session, bring along an insulated cooler for
storing your food at the proper temperature until it can be refrigerated or
frozen.
Q. Can I
bring my child with me to my session?
A.
Having your teenaged child help you out at your session is a great
bonding and learning experience. We ask that only children 13
years of age and older accompany you to your session, unless attending
a Kids Can Cook! session (available at select locations).
PLEASE NOTE: Certain sessions will be designated for adults
only. We encourage you to bring a friend or your other half to those sessions,
as well as your favorite wine or other alcoholic beverage, for a relaxing time
away from the little ones!
Q. Can I
share a session with a friend?
A. The Ultimate
package sessions can absolutely be shared with one other friend. One of you
will book The Ultimate session that you attend together. Each of you will
assemble 6 to 9 meals for yourself. We ask that you let us know in advance if
you'll be attending with a friend so we're sure to have plenty of tasty treats
ready for everybody! Please – only one friend per session, to ensure that all
our guests have a terrific experience at each session.
PLEASE NOTE: Only the guest actually booking this session can
receive no-fuss Rewards Points for a shared session.
Q. What
if I can't make it to my session?
A. Please call
us as soon as you know you can’t make it to your scheduled session. If you call
prior to 7 days before your scheduled session, you are entitled to a full
refund; of course, we will be happy to help you reschedule a more convenient
session, for no extra charge. If you'd prefer, for a nominal $2 fee (plus
tax) per meal, we'll assemble your chosen dishes and have them ready for your pick-up.
If you need to cancel within 7 days of your scheduled session, a $25
cancellation fee will apply if you do not reschedule or convert to a no-fuss
Grab 'n' Go (pick-up) order. Our recommendation is for you to apply your
cancellation fee toward your Grab 'n' Go assembly fee, and have us assemble the
dishes for you to pick up. NOTE: If you reschedule in the next month, you may
have to choose from that month's new menu offerings..
NOTE: If you reschedule in the next month, you will have to
choose from that month’s new menu offerings.
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Q. Will
my kids like the Mr. Food no-fuss Meals dishes?
A. Our dishes
are kid-tested, and we always include traditionally "kid-friendly" dishes in
our monthly offerings. We suggest that once in a while you choose a dish that
might be considered a bit more interesting than what your little ones are used
to. If children see grownups trying new foods, you'll be surprised by how
willing they are to try them too! Dinnertime should be a bonding time, so
applaud them for trying something different and, remember, even if your little
ones don't eat something the first time they try it, they just might like it
the next time!
Q. How
big are your portion sizes, and how many servings can I expect from each dish?
A. When we say
”servings,” we aren't talking about simply enough food to feed a bird! Most
dishes will yield 4 to 5 generous servings and feed an average family of 4. We
note specific yields in our Menu section, along with the description of each
dish, so that you can plan accordingly when you choose your dishes.
Q. I'm
on a restricted diet, so I'm staying away from certain foods right now. Also,
my family is really picky. How can I work around particular ingredients in
recipes I’ve chosen?
A. Since you
make these dishes yourself, most can be customized to your and your family’s
needs and likes. For instance, we're offering low-carbohydrate dishes each
month, and we don't add MSG to our foods. And if a meat loaf recipe calls for
onions and your family doesn’t like them, don’t add them. If you want extra
garlic in your chicken dish, add it! At Mr. Food no-fuss Meals you can cook
like you do at home!
Q. How
long can I store my meals in the freezer?
A. Our test
kitchen recommends keeping our meals in the freezer for no more than 45 days,
in order to enjoy them at their peak quality and taste. (We doubt they'll make
it that long once you find out how convenient and tasty they are!)
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Q. Can
your dishes be packaged in small portions for singles and couples?
A. Sure! We
have a selection of containers in various sizes so that you can custom-package
your meals according to your needs, for no additional cost.
NOTE: For Grab 'n' Go orders, an additional
$1.50
will be charged for each meal split for you per your request.
Q. How
should I store my Mr. Food no-fuss Meals dishes, and will I have room for them
all?
A. When you get
home, you may want to keep a couple of meals in the fridge to cook and enjoy
within the next few days. You should have no problem storing the rest in your
freezer until you thaw them per the package instructions.
At Mr. Food no-fuss Meals, we design all our meals to fit compact
packaging that makes the most of your freezer space. And don’t forget that once
you get into a routine with Mr. Food no-fuss Meals, you won’t need to shop for
and stock your freezer with many main course items anymore.
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Q. How
much does a session cost, and how do I pay?
A. Prices will
vary from store to store, so click here to
find pricing at the store closest to you.
You can either pay online or at our location with a VISA,
MasterCard, American Express, or Discover credit card when you book your
session. We do not accept debit cards at this time. With proper ID, we will
accept personal checks when booking in person.
Q. Is
the payment section of your Web site secure?
A. Absolutely!
Our site uses VeriSign, a leading Internet security authority.
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Q. If I
don't have time to come in for a session, but I'd like to buy the dishes
already prepared, can I order them for pick-up?
A. Of course!
We're here to take away the stress of mealtime! With Grab 'n' Go, you simply
order and pick up your choice of homemade dishes for just $2 (plus tax) per meal over
the base price. Note: Grab 'n' Go meals are frozen for you.
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Q. Can I
expect to save money by incorporating Mr. Food no-fuss Meals into my meal
planning routine?
A. If you spend
what the average family spends on groceries, then you’re in for a treat! At a
cost of around $4 per serving, Mr. Food no-fuss Meals can save you significant
dollars off your monthly grocery bill, thanks to our volume buying power.
You’ll save on direct grocery costs, plus you'll save a significant amount that
you'd normally spend for special recipes, since so often you buy certain
ingredients that you only use part of in recipes, with the balance spoiling
before you can use them up!
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Q. Do you have a customer loyalty
program?
A. We sure do!
Our no-fuss Rewards program is just one of the many ways we thank you for
making Mr. Food no-fuss Meals part of your lifestyle. By placing orders online,
our guests earn points for each session and Grab 'n' Go order purchased (25
points for every 3 meals purchased in a session or Grab 'n' Go order), as well
as for customer referrals and by organizing private parties. Three FREE meals are
awarded upon reaching just 600 points. Click here for more
information.
Q. How
do I purchase Mr. Food no-fuss Meals gift certificates?
A.
Our gift certificates, available online as well as at our locations
during regular business hours, are the perfect gift for moms and
dads, grown children, expectant and new parents, teachers, people
who are recuperating or who've just moved, siblings, friends,
and even to recognize valuable employees…anyone you want to show
that you care!
Buy Now!
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